My Medical Skills Give Me Experience Points
Chapter 383 - 181: Compassion Does Not Command Troops. Don't Question Doctors with Popular Science Content Again.

The daring chess player who makes risky moves is always an expert.

A seemingly hasty or reckless arrangement can prove to be his strategic prowess. Just like Zhou Yu in Three Kingdoms, with a feather fan and a silk scarf, with a snap of his fingers, the ship masts and oars are reduced to ashes amidst the flames.

It's the combination of steadiness and wisdom that constitutes true skill.

Director Hu Kan's direct assignment of Zhou Can to treat the patient in bed 19 had a taste of seeing the big picture through a small detail, and seeking stability through risk.

"Get on it right away! Doctor Duan, make sure to comfort the family members well. You can tell them directly that every surgery has risks, and our doctors have already made the utmost effort."

Director Hu Kan's words basically meant to tell the family members that the hospital will not take responsibility.

A kind person cannot be a soldier, a righteous person does not engage in trade.

To become a department director, one cannot afford to be faint-hearted.

When ruthlessness is needed, be it towards family members or medical staff of the department, one must be ruthless.

Some actions deemed cold-blooded by outsiders are actually desperate measures forced by circumstances.

For instance, the hospital admitting fault and taking responsibility.

Do you think that by doing so, they would be able to reason with the family members?

Wrong!

Human nature cannot withstand any test.

The more errors are admitted, the more the family members feel wronged upon showing weakness.

Even if the involved doctor, teary-eyed and with a smile, bears all the medical expenses and cures the patient, the family members might not be grateful at all. Instead, they might sue for various compensations.

Why must family members sign an informed consent form before surgery?

It's to protect the interests of doctors and the hospital.

From this perspective, patients actually belong to a vulnerable group. In most cases, they can only choose to trust the doctor.

Generally, it's only when a patient is killed or maimed, or when a serious fault on the doctor's part is obvious to everyone, that so-called medical disturbances arise.

But nowadays, there are all kinds of underground industries.

Medical disturbances are also a dark industry.

Many hospitals suffer greatly from it.

Naturally, the ultimate victims are the patients. After the hospital has been taken advantage of once, they will make the clauses stricter, leaving no loopholes for the troublemakers to exploit.

Someday it might happen that a doctor, clearly discovering a tumor in a patient, dares not to operate.

During a colonoscopy, finding polyps or tumors, they could be removed on the spot, but the doctors don't dare to proceed. Because they don't want to gamble.

What if, after the surgery, the patient only pays for the colonoscopy, and the surgical fees are left unresolved?

What if the patient, not knowing better, blames the doctor instead, "I was just having a check-up, I didn't ask you to operate. I didn't even sign a consent form for surgery, so how do you handle this?"

After medical disturbances became a dark industry chain, some people specialize in searching for medical records, and then professionals guide family members on how to cause a scene. After obtaining compensation, the medical disturbance organization takes the lion's share, and the family members get a smaller portion.

This situation is very disadvantageous for both doctors and patients.

The real winners are the medical disturbance teams.

Under such a hostile environment, Director Hu Kan would absolutely not allow his medical staff to admit fault to the family members.

It must be stressed to the family members that the doctors did no wrong.

The patient now has a very rare postoperative complication; the hospital expresses sympathy for the patient and is actively formulating a treatment plan to save the patient's life.

"Director Xue, I heard the family members are quite familiar with you, so you need to pick the right side here!"

Director Hu Kan's gaze turned towards Xue Yan.

"Rest assured, I understand the stakes. The relation between the patient's family and myself is merely that of normal acquaintances. Even if they really ask me, I will respond from the hospital's interest perspective. Doing something foolish like eating a meal and then smashing the bowl after finishing it is out of the question for me."

Director Xue's stance on the matter was clear and unambiguous.

If she tells the family members that it was the doctor's fault in the operation that led to extensive tissue necrosis and sepsis in the patient, it would be no surprise if the family caused an uproar.

The result would be Doctor Duan and Dr. Zhao being punished, damaging the hospital's reputation, and the family demanding a large sum of compensation from the hospital.

It might even lead to a lawsuit or issues escalated to supervising authorities.

If such an event occurred, the hospital would certainly have a view on Director Xue.

She would never do something that would ruin her future.

...

Zhou Can left the meeting room, followed meekly by Doctors Duan and Zhao.

As the three reached the corridor outside the Cardiothoracic Surgery intensive care unit, the pretty wife of the patient in bed 19 immediately approached them.

She seemed to have been crying, with red eyes and slightly swollen.

Fearing that she might become a widow, she was certainly scared and anxious. Seeing her husband suddenly in poor condition, some sadness in her heart was to be expected.

"Dr. Zhao, Doctor Duan, has the result of my husband's consultation come out?"

"After a joint consultation by several attending physicians, the results are in. The patient's condition is very severe, with extremely rare postoperative complications. Immediate secondary surgery is required, as well as treatments for infection control and regulation of the body's immune functions..."

Doctor Duan's ability to become an attending physician is not just due to reliable surgical skills, but also his adeptness at persuading.

He brought the three family members into the office and talked them into a state of fear, leaving them no choice but to agree.

What the family members fear most is the patient's death.

Even disability is something they cannot accept.

Taking advantage of Doctor Duan's conversation with the family members, Zhou Can entered the intensive care unit to check on the patient.

High fever, beginning to lose consciousness, accompanied by chills, rapid heart rate, but blood pressure and respiration were relatively normal. The results of urinalysis and blood tests were not good.

Surgery must be performed immediately.

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