I Treat You as My Sister, But You Want to be My Wife?!
Chapter 113 Substitute Thinking_1

Chapter 113: Chapter 113 Substitute Thinking_1

A certain milk tea shop.

Chen Yuting and Liu Chao sat opposite each other, with Chen Yuting enjoying her favorite milk tea.

Liu Chao had asked Chen Yuting out, initially hoping to have coffee together, but when Chen Yuting said she wanted milk tea, they found a milk tea shop instead.

"This Wang Jingpeng, I offer him such a good deal and he still refuses me, how ungrateful!" Liu Chao, looking displeased, placed his phone on the table.

"I actually think his choice is not a problem. Dongyan Guild is developing so well, he surely wouldn’t want to leave," Chen Yuting analyzed.

"You say you want to set up a guild, but nobody knows what your guild will be like in the future."

"Stable income versus unknown risks, of course he chose the former," Chen Yuting continued.

"Hmph, I’ll make him regret it," Liu Chao snorted coldly.

He had already offered the highest level of compensation in the industry, yet Wang Jingpeng still rejected him, which irritated him greatly.

Once he got his guild up and running, he was determined to deal Dongyan Guild a heavy blow.

And make Wang Jingpeng realize the cost of rejecting him.

"That’s a matter for the future. You first need to establish the guild and get it off the ground," Chen Yuting said.

"Don’t worry, I’ve decided to buy a guild. As long as my dad supports me, it will be a piece of cake to develop it. With money, anything is possible," Liu Chao said confidently.

...

After finishing his conversation with Wang Jingpeng, Shen Dong went to the finance director’s office, greeted Chen Yuyan, then left the company and drove to Jinmao Tower.

He arrived at the Shuidilao on the fifteenth floor.

"Hello, boss."

Upon entering, the receptionist stood up to greet him.

"I’m looking for Mr. Chen," Shen Dong nodded slightly to the receptionist and made his way towards Chen Yuanxiang’s presidential office.

"Boss, Mr. Chen isn’t in his office right now, he’s in the conference room conducting training for the servers of various stores," the receptionist informed.

"Okay, thank you," Shen Dong said his thanks and headed for the conference room.

He was familiar with the company layout and knew where the conference room was.

Soon, he arrived outside the conference room.

He didn’t push the door and go in right away but listened from outside for a while.

The father-in-law’s training was very good, all in line with the guidelines he had written for the servers’ training.

Yet, Shen Dong felt something was still missing.

After some thought, Shen Dong figured out what was missing.

When he heard Chen Yuanxiang announce a ten-minute break, Shen Dong knocked and entered.

"Mr. Shen," Chen Yuanxiang greeted immediately upon seeing Shen Dong arrive.

In the company, he had to address him as President Shen Dong.

It was a matter of workplace etiquette.

"Hello, boss," the servers greeted Shen Dong in unison.

At first, everyone was somewhat resistant to the training, planning to just go through the motions for a day.

They were all experienced servers; what was there to train for?

It was simply a waste of time.

Moreover, this training seemed too demanding for ordinary servers.

It was downright unreasonable.

Many servers were considering quitting.

But when Chen Yuanxiang announced a raise of one thousand two hundred to the servers’ base salary, no one had any complaints anymore.

With money, everything was easier to discuss; the only fear was increasing work without increasing pay.

"You’ve been training for a while now, let’s have a little test to see what you’ve learned," Shen Dong said.

Hearing this, Chen Yuanxiang didn’t say anything but watched his son-in-law perform.

The waitstaff perked up, knowing that if they could answer the boss’s question, it would certainly make an impression on him, which would be great for their future development. The boss might even offer them a junior leadership position on the spot.

So, they eagerly awaited Shen Dong’s question.

Returning their gaze with a smile, Shen Dong began, "A customer comes to our Shuidilao hotpot restaurant, but just as he reaches the entrance, he notices a man and a woman across the street getting out of a small car, arguing with cheeks flushed and ears red. Then, they start fighting with each other, and many passersby try to break it up. The customer stands at our entrance watching. Tell me, what should you do now? If I’m satisfied with your answer, I’ll reward you with two thousand yuan on the spot."

Two thousand yuan was half a month’s salary for them when they were waitstaff.

Thinking quickly, based on their training, the waitstaff began brainstorming.

Before long, a waiter answered, "I’d bring a chair over for the customer to sit and watch the commotion."

Shen Dong nodded, "Not bad."

But "not bad" clearly didn’t satisfy Shen Dong.

Soon after, another waiter responded, "I’d bring some snacks over for them."

Shen Dong nodded again, "Also good."

But that was still only "good"?

The waitstaff were somewhat taken aback.

No one else could think of what more they could do.

Shen Dong scanned the crowd and asked, "Anything else?"

At that moment, a young woman stood up, "Building on what my two colleagues said, I would also inform the customer that someone has gone to find out why the man and woman are arguing and why they’re fighting."

The young woman was quite pretty, just in her early twenties.

Upon hearing this, Shen Dong finally nodded in satisfaction, "Very good, this answer satisfies me the most. The responses from the first two employees might be good compared to other hotpot restaurants, but we are Shuidilao, and our service must be taken to the extreme. This female employee’s answer does just that. To achieve this, we need to consider things from the customer’s perspective. The example I gave earlier requires us to put ourselves in the customer’s shoes and think about what the customer really wants to know, which is why that couple is in conflict."

As he finished speaking, the waitstaff nodded thoughtfully.

As employees of Shuidilao, they couldn’t carry on as before. They needed to think actively and identify the real needs of the customers to truly excel in their jobs.

Even Chen Yuanxiang found himself nodding agreement.

He even felt as if Shen Dong had enlightened him since his own training hadn’t covered this point.

This son-in-law was indeed remarkable.

Aside from being happy, Chen Yuanxiang felt nothing but joy.

Shen Dong scanned a QR code and transferred two thousand yuan to the young woman.

Afterward, Shen Dong said a few more words and then gave the waitstaff a ten-minute break.

He and Chen Yuanxiang then headed to the president’s office.

"Dad, how’s the renovation of the store going?" Shen Dong asked.

During this time, he had been busy at Dongyan Company, especially because this first live-streamed sale was so crucial that he needed to oversee it.

Now that the event had ended, he was ready to shift his focus to this side.

Initially, he needed to pay closer attention.

Of course, he was a hands-off manager. He was only inquiring about the general situation; the specific work was still up to Chen Yuanxiang.

"There’s about a week left until the renovation is completed," Chen Yuanxiang said.

Then, Shen Dong inquired about other matters.

After work, Shen Dong, Chen Yuyan, and Chen Yuanxiang headed to Kande Road.

The subway station had already opened, and the department store had begun doing business, attracting several times more people than before.

The sign for Mr. Chen’s Restaurant had been changed to Shuidilao Kangde Road Store.

The three of them went inside to take a look and found that the renovation was quite nice.

It was nearly identical to the design rendering; the renovation company was very professional.

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